Privacy Policy

Cancellation policies for regular bookings:

Travelers who cancel 72 hours before 23:59 CET on the day of check-in will not be charged a penalty.
Travelers who cancel less than 72 hours before 23:59 CET on the day of check-in will be charged the cost of 1 night + tax.
In the event of a No Show and therefore a No Show within the maximum arrival time indicated in the confirmation, the entire stay + taxes will be charged.

Cancellation policies for Non Refundable or Not Ref

Travelers who cancel at any time (including cases of no-show) will be charged 100% of the booking amount. No derogation will be taken into consideration other than the state of Natural Disaster or the state of National Emergency approved by the Council of Ministers of the Italian Republic, in which case a voucher will be issued or a change of dates will be arranged free of charge. The voucher will be transferable (unless previously communicated to the structure) and valid 365 days at the end of which the possibility of use can be extended or it can be refunded.

Privacy disclaimer

Information pursuant to art. 13-14 of the 2016/679 EU Regulation
In compliance with the provisions of articles 13 and 14 of EU Regulation 2016/679, the writer Tre Stelle sas - VAT number: 06130090480, with registered office in Via Romana 57, Florence, 50125, P.E.C. tre-stelle-srl@pec.it, as Data Controller, informs you that your personal data, freely communicated and acquired by us by reason of the professional mandate, contract, legal obligation in force and the activity of competence carried out by the same, they will be processed for the purposes and in the following ways.
Purpose of the processing of personal data:
The personal data provided will be processed: (describe and summarize the purposes of the processing as indicated in the register of processing activities)
• aimed at making the commercial and fiscal relationship with customers operational Legal basis for the processing of personal data: the legal basis for the processing of your personal data is based on:
• EU Regulation 2016/679 art. 6, 1.a: the consent that the Data Controller expressly requests you to process your personal data for the purposes described above,
• EU Regulation 2016/679 art. 6, 1.b: the need to execute the professional contract / mandate that you have entrusted to the Data Controller,
• EU Regulation 2016/679 art. 6, 1.c: a legal obligation to which the data controller is subject,
• EU Regulation 2016/679 art. 6, 1.d: necessary for the protection of the vital interests of the data subject or of another natural person,
• EU Regulation 2016/679 art. 6, 1.e: necessary for the performance of a task in the public interest or connected to the exercise of public powers vested in the data controller,
• EU Regulation 2016/679 art. 6, 1.f: the need to pursue the legitimate interest of the data controller in relation to possible theft or damage and to honor the obligations signed in the professional contract / mandate. The operation of a video surveillance system in some business premises by the Data Controller is also a guarantee towards you and protects important aspects relating to the security and confidentiality of your personal data. Nature of the personal data processed: all data acquired and processed on your behalf are necessary and required for the processing purposes indicated above and concern:
• numbers and elements of personal identification, location, e-mail, VAT number. For the processing of particular categories of personal data, as provided for by EU Regulation 2016/679 art. 9 and 10, the Data Controller requests you to pay your explicit consent.

Methods of collecting personal data: The collection of personal data usually takes place from the interested party, recipient of this Notice. Other data may be collected from documents and registers available to the public. The provision of data is optional. Moreover, any refusal to provide personal data will make it impossible for the data controller to guarantee the timely and correct fulfillment of the related contractual obligations, professional mandates and / or the law.
Methods of treatment: The personal data collected will be treated with the utmost respect for the necessary security and confidentiality, both on paper and with the aid of IT and telematic tools. The data controller, in compliance with the provisions of EU Regulation 2016/679, has prepared an accurate and detailed plan of organizational and technological measures to ensure a t